Review policy

When a job is finished, Callrung asks the customer for a Google review. Every finished job gets the same request and the same link.

• Every finished job gets the same request. There is no rating screen before the Google link.
• The draft uses only the customer's answers. The customer edits it, approves it, and posts it from their own account.
• The business cannot see or edit the text. There are no incentives.
• A job can be skipped only for a listed reason: wrong number, duplicate, a commercial account, the customer asked not to be contacted, or the person is an owner, employee, or relative. Those skips are logged.
• The first ask goes out about two hours after the job is marked done. One reminder follows about 48 hours later, unless the person opted out.

A demo review link on an account is labeled as a demonstration. It is not a live Google review form.

To stop review texts, reply STOP or use the opt-out form. Questions: support@callrung.com.